3star88 Privacy Policy — How We Protect Your Information
User privacy is a top priority at 3star88. This policy clearly outlines what information we collect, how it is used, and the measures we take to keep your data safe and protected at all times.
Effective: 1 January 2026. Subject to Malaysia's Personal Data Protection Act 2010 (PDPA).
What Information Do We Collect from You?
When you register and use the3star88 platform, we collect several categories of information to ensure a smooth, secure experience that meets legal requirements.
- Full name and registered username
- Email address and phone number
- Date of birth (for age verification)
- ID card or passport number (if required during KYC verification)
- Malaysian residential address
- IP address and approximate location based on IP
- Device type, model, and operating system
- Web browser type and version
- Session data including login duration and pages visited
- In-platform activity logs for security purposes
- Registered bank account number for withdrawals
- Deposit and withdrawal transaction records in MYR (RM)
- Payment method used (FPX, Touch 'n Go eWallet, and others)
- This information is handled in accordance with PCI-DSS security standards.
- Game preferences and betting history (excluding full financial details)
- Language settings and interface preferences
- Feedback, complaints, and communications with customer support
- Aggregated platform usage statistics
How Is Your Information Used?
3star88 uses collected information responsibly and only for legitimate purposes. We do not sell users' personal data to any third party for marketing.
The primary purposes for which your data is used:
- Processing account registration and verifying user identity in accordance with Malaysian legal requirements.
- Managing deposits, withdrawals, and all financial transactions in MYR.
- Providing customer support and resolving user complaints or enquiries.
- Sending important account notifications such as login confirmations, password changes, and transaction alerts.
- Preventing fraud, money laundering, and platform abuse.
- Complying with applicable laws and regulations in Malaysia.
- Improving the user experience based on aggregated and anonymised usage data.
Use of Cookies and Tracking Technologies
The3star88 platform uses cookies and similar tracking technologies to enhance your experience and maintain session security. Cookies are small text files stored on your device when you visit our website.
Types of Cookies We Use
- Essential Cookies: Required for core platform functions such as login session management and security. Cannot be disabled.
- Functional Cookies: Saving user preferences such as language settings and display preferences for a more convenient return experience.
- Analytics Cookies: Collecting anonymised usage data to help us understand how users interact with the platform and make improvements.
You can manage or disable cookies through your browser settings. However, disabling essential cookies may affect the functionality of the platform.
Data Security and Third-Party Sharing
Data Security Measures
3star88 employs multiple layers of technical and organisational security to protect users' personal data from unauthorised access, loss, or misuse:
- SSL/TLS encryption for all communications between your browser and our servers.
- Passwords are stored using one-way hashing that cannot be decrypted.
- Strict internal access controls — staff can only access data necessary for their specific role.
- Regular security audits and penetration testing by independent third parties.
- Continuous monitoring to detect and respond to cyber threats.
Sharing Information with Third Parties
We do not sell or rent users' personal data. However, in certain circumstances, information may be shared with:
- Payment processors: Authorised FPX and eWallet providers for processing financial transactions in RM.
- Technical service providers: Companies that assist us in operating the platform infrastructure, bound by strict confidentiality agreements.
- Legal authorities: Where required by Malaysian law or a valid court order.
- Fraud prevention: Sharing necessary information with recognised fraud prevention agencies.
Your Rights as a User and How to Contact Us
As a 3star88 platform user, you have certain rights regarding your personal data under Malaysia's Personal Data Protection Act 2010:
You have the right to request a copy of the personal data we hold about you.
You may request corrections to any inaccurate or outdated data in your account.
You may request data deletion in certain circumstances, subject to legal requirements.
To submit any request relating to your privacy rights, or if you have questions about how we handle your data, please reach out to our team:
Email: [email protected]
We aim to respond to all requests within 14 business days. Any changes to this privacy policy will be communicated via the platform or your registered email. Continued use of the platform after changes are published constitutes acceptance of the updated policy.
Still Have Questions About Your Privacy?
Reach us at [email protected] or visit our FAQ section for more information. You can also create an account today, confident that your data is fully protected.